Last updated: September 9, 2026
1. Who We Are
Max Green Pack Co., Ltd. (“Max Green Pack”, “we”, “us”, “our”, “the Company”) is an eco-friendly food packaging manufacturer based in Thailand. We operate the website maxgreenpack.com. This Privacy Policy explains what personal information we collect through the website, how we use it, and the choices you have.
Contact details:
- Company address: No. 88/15, Moo 8, Tha Kham Sub-District, Bang Pakong District, Chachoengsao Province 24130, Thailand
- Email: sales@mgpak.com
- Phone: +66 0803786727
2. Information We Collect
We collect only the information needed to respond to you and provide our services.
- Information you give us. When you use the inquiry form on our website (including the forms on our product, category and news pages), you provide your name, email address, and the content of your message. You may also provide your company name, phone number, estimated quantity and other details you choose to include.
- Information collected automatically. When you visit the website, we may automatically collect technical information such as your IP address, browser type and device type, the pages you visit, and the date and time of your visit. We collect this through server logs and cookies (see Section 5).
We do not knowingly collect sensitive categories of personal data (such as health or biometric data) through this website.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries, prepare quotations, and provide product information;
- To process, deliver and manage orders and shipments you place with us;
- To improve our website, products and customer service;
- To detect, prevent and address technical or security issues;
- To send you business communications such as newsletters or product updates, only if you have asked for them or otherwise consented — every such message includes an easy way to opt out;
- To comply with legal obligations and to establish, exercise or defend legal claims.
We do not sell your personal information to anyone.
4. Legal Basis for Processing (GDPR / UK GDPR)
If the GDPR or UK GDPR applies to you, our legal bases for processing are:
- Contractual necessity — to respond to your inquiries and to perform orders you request;
- Legitimate interests — to operate and secure the website, improve our services, and manage our business relationship with you;
- Consent — where we send marketing communications or use analytics cookies, which you may withdraw at any time.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies for essential functions and to understand how the site is used:
- Essential cookies — required for core website functions such as security and session management, and for remembering your language preference (including the Google-translate language selection you choose);
- Analytics cookies — we use Google Analytics (a service provided by Google LLC) to understand aggregate visitor behaviour — such as which pages are visited and how long visitors stay — so we can improve the website. Google Analytics uses cookies to collect this information in a form that does not directly identify you. You can opt out of Google Analytics tracking by installing the browser add-on provided by Google at tools.google.com/dlpage/gaoptout.
We do not use cookies to build advertising profiles or to show you personalised advertisements.
You can control or delete cookies through your browser settings. Blocking essential cookies may affect how the website works. Please see the help section of your browser for instructions.
6. Sharing and Third Parties
We do not sell, rent or trade your personal information. We share personal information only:
- With service providers who help us operate the website and run our business (for example website hosting, email delivery, customer-relationship management, and analytics — including Google LLC through Google Analytics), under contracts that require them to protect your information;
- When required by law, regulation or legal process, or to protect the rights, property or safety of Max Green Pack, our customers or others;
- With your consent or at your direction.
Where our website contains links to third-party websites, their own privacy policies apply once you leave our website.
7. International Data Transfers
We are based in Thailand and may process or store data on servers located in Thailand or in other countries, including through service providers that operate globally. Where we transfer personal data across borders, we take reasonable steps to protect it, including using standard contractual safeguards where required by applicable law.
8. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Policy, and for as long as required by applicable law, for example to keep records of orders, quotations and business correspondence. When information is no longer needed, we delete or anonymise it.
9. Your Rights
Depending on where you are located (for example under the GDPR, the California Consumer Privacy Act (CCPA/CPRA), or Thailand’s Personal Data Protection Act (PDPA)), you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Delete your personal information;
- Restrict or object to certain processing, including objecting to marketing;
- Data portability — receive a copy of information you provided in a structured, machine-readable format;
- Withdraw consent at any time where processing is based on consent;
- Opt out of “sales”/sharing — as noted above, we do not sell personal information (California residents: we do not sell and have not sold your personal information);
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at sales@mgpak.com. We will respond within the timeframes required by applicable law. We may ask you to verify your identity before acting on your request.
10. Children’s Privacy
Our website and services are directed to business customers and are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.
11. Security
We take reasonable technical and organisational measures to protect your personal information — including encrypted transmission (HTTPS/TLS), restricted access to data on a need-to-know basis, and regular reviews of our systems. No method of transmission over the Internet is 100% secure, but we work to protect your data and to respond promptly to any security incident.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Material changes will be reflected on this page. Continued use of the website after changes means you accept the revised Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: sales@mgpak.com
- Phone: +66 0803786727
- Address: No. 88/15, Moo 8, Tha Kham Sub-District, Bang Pakong District, Chachoengsao Province 24130, Thailand